Shipping Policy
Reliable, Fast, and Secure Delivery for Every Order
Our Commitment to You
Every jewelry piece, from the delicate Ivory Shell & Black Onyx Statement Studs to the sophisticated Vintage Edge Geometric Silver Bracelet, is a work of art. We take utmost care to ensure it reaches you safely, on time, and in pristine condition.
Our brand’s shipping philosophy revolves around speed, reliability, and security. We aim to create a seamless unboxing experience that reflects the luxury and craftsmanship of our pieces.
Processing Time
All orders are carefully reviewed and prepared for shipping. Standard processing time is 1-3 business days. During peak seasons, processing may extend up to 5 business days.
Each piece undergoes a quality check for finish, design alignment, and packaging integrity. This ensures that whether it’s a Slim Noir Diamond Cut Onyx Ring or a Layered Vintage Charm Collar Necklace, your order meets the high standards you expect.
Shipping Methods
We offer multiple shipping options tailored to your schedule and urgency:
- Standard Shipping: 5-10 business days – cost-effective and reliable.
- Expedited Shipping: 2-4 business days – for faster delivery.
- Overnight Shipping: Next business day delivery – ideal for gifts and last-minute orders.
Tip: Orders placed before 12 PM local time are prioritized for same-day dispatch whenever possible.
International Shipping
We proudly ship worldwide. Every international order includes full tracking. Customs and import duties may apply based on your country’s regulations.
International shipping times vary by region:
- North America: 7-12 business days
- Europe: 10-15 business days
- Asia & Oceania: 12-20 business days
- Other regions: 15-25 business days
We work with trusted carriers to ensure every item is handled safely. In rare cases of delays, our support team is available to help track and expedite your delivery.
Order Tracking
Once your order is shipped, you receive an email with a tracking number. Track your order from dispatch to delivery, so you always know exactly where your piece is.
If your tracking shows a delay, please contact us immediately. Our customer service team works proactively to resolve any issues.
Packaging & Presentation
Every jewelry piece is packaged in premium boxes designed for protection and luxury presentation. Even small items like Dual Tone Agate Vintage Studs are elegantly boxed to ensure they arrive as a perfect gift.
Packaging also includes protective inserts, anti-tarnish sheets, and soft padding to prevent damage during transit. Your jewelry arrives ready to wear or gift without extra effort.
Lost or Damaged Items
While we take every precaution, in the rare event your package is lost or damaged, please notify us within 7 days of delivery. We will provide a replacement or issue a full refund after reviewing the case.
All shipments are insured for loss and damage during transit. For high-value orders, we offer optional additional insurance for extra peace of mind.